A Study on Proposing Evaluation Criteria for the Development Potential of High-Quality Logistics Human Resources in the Southeastern Region of Vietnam

Abstract

This study aims to propose a set of criteria for assessing the potential for developing high-quality logistics human resources in the Southeast region of Vietnam - an area that holds a strategic position in the country’s supply chains and logistics services. The proposed framework aligns with the Government’s orientation toward green and sustainable development in the near future. The criteria were identified through a systematic review of reputable scientific publications, an analysis of the current state of the logistics system and consultations with leading experts in the field. To achieve the research objectives, the Fuzzy Analytic Hierarchy Process (Fuzzy AHP) is employed as the primary analytical method. The results reveal that four criteria stand out by contributing more than 15% in terms of relative importance, significantly outweighing the remaining factors. Based on this ranking, targeted solutions for developing high-quality logistics human resources are proposed, with their implementation prioritized accordingly. Furthermore, in the context of deepening global integration and increasing labor market uncertainty, the findings of this study provide a valuable scientific basis for enterprises to evaluate and strategically guide their human resource development efforts.