Please use this identifier to cite or link to this item:
http://thuvienso.bvu.edu.vn/handle/TVDHBRVT/15840| Title: | Innovative Service Design Workbook: Five Step Process and TRIZ Tools for Service Designers - eBooks and textbooks from bookboon.com |
| Authors: | Kim, Song-Kyoo Chai, Kah-Hin Tan, Kay-Chuan Liao, Andrew Brian Siy Shie, An-Jin |
| Keywords: | Design Workbook |
| Issue Date: | 2012 |
| Publisher: | bookboon.com |
| Citation: | 1st edition |
| Abstract: | This workbook provides a means of systematically defining, formulating, solving, and evaluating service design problems and enables designers to adapt the various TRIZ (Theory of Inventive Problem Solving) applications to their service operations. The main aim of the workbook is to provide a systematic problem solving process. It contains a detailed step-by-step process highlighting the various TRIZ tools that may be used to define, solve, and evaluate various service design problems. |
| Description: | Pages : 87 |
| URI: | http://thuvienso.bvu.edu.vn/handle/TVDHBRVT/15840 |
| ISBN: | 9788740302684 |
| Appears in Collections: | Organization (bookboon.com) |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Innovative-Service-Design-Workbook.pdf | 4,69 MB | Adobe PDF |  Sign in to read |
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