Please use this identifier to cite or link to this item:
http://thuvienso.bvu.edu.vn/handle/TVDHBRVT/15071| Title: | Berliner Balanced Scorecard: Customer Perspective - eBooks and textbooks from bookboon.com |
| Authors: | Schmeisser, Wilhelm Clausen, Lydia Lukowsky, Martina |
| Keywords: | Customer Perspective |
| Issue Date: | 2008 |
| Publisher: | bookboon.com |
| Abstract: | This textbook is a summary of “Berliner Balanced Scorecard: The Customer Perspective”. The ‘Berliner Balanced Scorecard’ approach demonstrates that the perspectives of the Balanced Scorecard are linkable and that each of them can be calculated. At the same time, the approach faces the challenge to quantify human resource capital. |
| URI: | http://thuvienso.bvu.edu.vn/handle/TVDHBRVT/15071 |
| ISBN: | 9788776812332 |
| Appears in Collections: | Accounting books (bookboon.com) |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Berliner-Balanced-Scorecard-Customer-Perspective.pdf | 1,32 MB | Adobe PDF |  Sign in to read |
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